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Account Manager (ISG)

IT

Full Time Makati

Job Description

Account Manager is expected to maintain and expand our client relationships. Account Manager primary responsibility will be to manage a portfolio of assigned accounts, build strong rapport with clients, understand their needs, and proactively identify opportunities to upsell or cross-sell our products or services. Responsible for achieving sales targets, ensuring client satisfaction and contributing to the overall growth and success of the company.

Responsibilities

Reports directly to the Division Sales Manager.
  • Client Relationship Management:
    • Serve as the main point of contact for assigned clients.
    • Establish and maintain strong, long-lasting client relationships.
    • Understand client needs and objectives to effectively offer tailored solutions.
  •  Sales and Revenue Generation:
    • Meet or exceed sales targets and quotas within your assigned client portfolio.
    • Identify upselling and cross-selling opportunities to maximize revenue.
    • Prepare and deliver sales presentations, proposals and contracts.
  • Account Planning:
    • Develop account plans and strategies to drive growth and customer satisfaction.
    • Identify key decision-makers within client organizations and establish relationship within them.
  • Communication and Collaboration:
    • Collaborate with internal teams, such as marketing and product development, to ensure client needs are met.
    • Communicate regularly with clients to provide updates, address concerns, and gather feedback.
  • Problem Solving:
    • Quickly address and resolve any issues or challenges that clients may encounter.
  • Anticipate potential problems and provide proactive solutions.
  • Help the company address concerns in collection to clients.
  • Market and Industry Knowledge:
    • Stay up to date with industry trends, competitor activities and market conditions.
    • Utilize this knowledge to position our products and services effectively.
  • Reporting and Documentation:
    • Maintain accurate records of client interactions, sales activities, and progress towards goals.
    • Provide regular reports on sales performance and client feedback.

Qualifications

  • Bachelor's degree in Business, Marketing or a related field.
  • With 2 years’ experience as an Account Manager or in a similar sales role.
  • With experience in selling or offering servers, storage, hyperconverged, network, security, printers and copiers.
  • Excellent communication and interpersonal abilities.
  • Ability to build and maintain lasting customer relationships.
  • Willing to work onsite in Makati City.

Benefits

  • ✓ Competitive salary package
  • ✓ HMO coverage
  • ✓ Vacation Leaves and Sick Leaves
  • ✓ Performance and annual incentives
  • ✓ Career development and promotion opportunities