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Sales Associate

Retail

Full Time Laguna

Job Description

The Sales Associate will be responsible for representing clients portfolio of lifestyle technology products in-store. The role focuses on delivering excellent customer service, understanding customer needs, and providing knowledgeable product recommendations to drive sales.

Responsibilities

  • Greet customers and build strong, lasting relationships through personalized service
  • Actively promote and demonstrate Company-distributed products such as:
    • smartwatches, fitness trackers, and GPS devices
    • Anker power banks, chargers, and cables
    • Soundcore wireless earbuds, headphones, and speakers
    • Smart home devices including security cameras, robot vacuums, and smart doorbells
    • Other lifestyle tech and accessories in companies portfolio
  •  Offer expert guidance on product features, compatibility, and usage
  • Stay informed on the latest product releases, promotions, and tech trends
  • Maintain a clean, organized, and brand-consistent sales area
  • Achieve individual and store sales goals through upselling and cross-selling
  • Process purchases, returns, and exchanges with accuracy and professionalism
  • Handle customer issues or concerns in a calm and solution-oriented manner
  • Participate in regular product training sessions and team meetings

Qualifications

  • At least Senior High School graduate
  • Preferably with 1 year or more of sales, retail, promoter, or customer service experience.
  • Experience in consumer electronics, gadgets, lifestyle technology, or retail is an advantage.
  • Strong communication and interpersonal skills, with the ability to confidently engage and assist customers.
  • Customer-oriented, approachable, and able to build positive relationships with different types of customers.
  • Comfortable with product demonstrations and explaining product features and technical information in a simple and easy-to-understand manner.
  • Willing to learn and develop knowledge of consumer electronics, gadgets, and lifestyle technology products.
  • Has a sales-driven mindset and is comfortable working with individual and store sales targets.
  • Knowledge or experience in upselling and cross-selling is an advantage.
  • Can handle customer inquiries, complaints, returns, and exchanges in a professional and solution-oriented manner.
  • Organized, responsible, and able to maintain a clean and presentable sales area.
  • Willing to attend product training and team meetings.
  • Must be flexible with work schedules, including weekends and holidays, depending on store requirements.
  • Must be willing to be assigned to different store locations, if required.
  • Professional appearance and positive attitude are expected.
  • Tech-savvy and interested in consumer technology and gadgets is highly preferred.

Benefits

  • ✓ Competitive salary package
  • ✓ Monthly sales incentives
  • ✓ Service Incentive leaves
  • ✓ Career development and promotion opportunities